• Washing machines company Whirlpool issues urgent recall of over 500,000 Hotpoint and Indesit washing machines
  • Fault with door switch causing overheating and fires – 79 fires reported so far
  • Merthyr Tydfil & Rhymney MP urges constituents with Hotpoint/Indesit washing machines to stop using them immediately and check with Whirlpool if they’re affected
  • 60,000 affected machines identified so far – Whirlpool providing free repairs or replacement machines to affected customers
  • 2,473 fires in England and Wales caused by faulty white goods in 2016/17
  • Gerald Jones launches joint campaign with charity Electrical Safety First to raise awareness of the recall to constituents and ensure affected machines are replaced

“White goods company Whirlpool has issued an urgent recall of washing machines under its Hotpoint and Indesit brands, and many of these machines may be in use in Merthyr Tydfil and Rhymney”, says Gerald Jones, MP for Merthyr Tydfil and Rhymney.

Before Christmas, Whirlpool announced that it was issuing an official safety notice for over half a million of its washing machines. To date, there have been 79 reported fires arising from these items.

Currently, product recalls have just a 10-20% success rate, which is why Gerald Jones MP has joined with leading consumer protection charity, Electrical Safety First, to raise awareness of the need to register electrical products.

“Hotpoint and Indesit washing machines have been recalled, and I want to ensure that any constituents who might have one of these machines contact the company for a replacement as soon as possible” says Gerald.


“I join Electrical Safety First in their work to improve recalls of electrical goods and they have been urging the Government to establish a central recall database, so people can easily discover if any of their items are subject to a recall.”

The most recent Whirlpool recall affects washing machines sold between October 2014 and February 2018, under the Hotpoint and Indesit brands in the UK and Ireland. These machines could be affected by a flaw with the door-locking system, which could lead to overheating and, potentially, fire.

“Given that in 2016/17 there were 2,473 fires in England and Wales caused by faulty appliances (the equivalent of seven each day), product safety is an issue we can’t ignore”, adds Robert Jervis-Gibbons, Public Affairs Manager at Electrical Safety First.


“We are advising people who own a Hotpoint or Indesit branded washing machine to check their product’s serial number to find if it is affected model. If so, unplug and stop using the appliance immediately and contact Whirlpool.


“While it might be inconvenient to stop using the machine, the potential risk to your family and home must come first.


We support Gerald Jones’s campaign to ensure Merthyr Tydfil and Rhymney’s constituents know about the recall and ensure they get their replacement machine.”

Electrical Safety First has developed a microsite to advise people on the safety of white goods, such as fridges, washing machines and tumble-dryers. It offers expert advice on ways to ensure white goods are safe, a searchable tool to check if a product has been recalled and advice on how to register an appliance. Just visit whitegoodsafety.com to find out more.

If you are specifically concerned about a Whirlpool washing machine, more information can be found at: https://www.electricalsafetyfirst.org.uk/product-recalls/2019/12/hotpoint-and-indesit-washing-machines/

For more specific tips on white goods, visit www.whitegoodsafety.com

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